In a great new development that will be helpful for Microsoft Outlook users, the company has made two new tools available. The Outlook Configuration Analyzer Tool (OCAT) and the Calendar Checking Tool for Outlook (CalCheck) are free and are geared towards IT professionals who often have to deal with troubleshooting problems for Microsoft Outlook e-mail clients. Often troubleshooters have to find solutions quickly and these new tools have been created with the aim of helping them to do this, in a way that allows them to proactively seek out the issues.
OCAT will allow experts to detect configuration problems with Outlook profiles, and CalCheck will enable them to detect issues that come up in the Outlook calendar. However, while the tools will help to find problems, they will not automatically fix them which means that in order to solve the issues, users will still have to know what they are doing. While someone may be very skilled at operating an O2 - Samsung Galaxy S2 mobile phone or a Mac computer, if they are not experienced with using and troubleshooting Microsoft Outlook then they will not be able to solve their issues. This is why the new tools are geared towards help desk personnel.
The OCAT tool can run on Windows Vista Service Pack 2, Windows 7 and Windows XP SP3 and works with Microsoft Outlook 2010 and Microsoft Office Outlook 2007. It works by creating a status report file after scanning an Outlook profile, whether it is offline or online.
CalCheck can only run on Windows 7 and it works with Outlook 2003, 2007 and 2010, however it can also run on Microsoft Exchange Server. It works by completing a detailed check of the calendar, and then creating a log file. Hopefully many Outlook users will be able to take advantage of these new free tools.